Ministry of Health and Welfare’s Patient Transfer Plan
Since 2013, the ministry of health and welfare has established a plan to improve emergency department patient transfer. A countrywide standardized system linked between hospitals may help ensure a safe, appropriate, timely and coordinated transfer of emergency department patients between hospitals, decrease repeated ER visits, and encourage the public to choose appropriate hospital levels according to illness severity. An electronic emergency department patient transfer and patient information management platform has been set up to allow hospitals to brief transferring patients’ conditions, test results, and treatments performed, while also allowing the receiving hospital to respond to the transferring hospital’s request.
Network Hospitals
Base Hospital: Chi Mei Hospital, Yongkang Branch
Network Hospitals:
Chi Mei Hospital Liouying Branch
Chi Mei Hospital Chiali Branch
Kaohsiung Veterans General Hospital Tainan Branch Sinying Hospital
Sin-Lau Presbyterian Hospital Madou Branch
Non-network Hospitals
The process of transfer to non-network hospitals works similarly to network hospitals. Please call the hospital emergency department transfer line for more information.
Emergency Interhospital Transfer Hotline (For Healthcare Institutions Only – Not for Public Use)
These dedicated hotlines are strictly reserved for healthcare institutions coordinating emergency interhospital transfers of critically ill or injured patients. They are not intended for use by the general public.
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Yongkang Chi Mei Medical Center
Emergency Interhospital Transfer Hotline: +886-6-281-6789 -
Liouying Chi Mei Medical Center
Emergency Interhospital Transfer Hotline: +886-6-622-5003 -
Jiali Chi Mei Medical Center
Emergency Interhospital Transfer Hotline: +886-6-726-3333, Extensions 37160 or 37161
General Public Inquiries and Outpatient Referral Services
For general medical inquiries, outpatient referral assistance, or two-way outpatient referrals between primary care clinics and Chi Mei Medical Center, please contact the following service:
- Outpatient Referral Service Hotline: +886-6-281-2811, Extensions 52257 or 52119
- Service Hours: Monday–Friday, 08:00–12:00 and 13:00–17:00
(excluding public holidays and hospital closure days; please refer to official hospital announcements for updates) - Related Information: Chi Mei Medical Center – Outpatient Referral Services
Transfer Process
- The transferring hospital contacts the accepting hospital to debrief the patient’s condition. An emergency transfer note is issued, and relevant patient charts and examination results are supplied.
- The transferring case is to provide the emergency transfer note and related papers and information to the accepting hospital, particularly the primary care emergency physician, as reference for a better understanding of the patient’s condition and aid in the process of medical care.
- A transfer center will periodically send a transfer acceptance note to the initial transferring hospital for the initial primary care physician to follow-up on the transferred patient’s condition.