About Your Emergency Room Visit
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Information for Patients and Family
To create a safe and restful environment for patients, visitors, and staff, regulations have been established:
1. General Guidelines:
- Patients must wear identification bands at all times.
- Visitors should practice good hygiene and use hand sanitizer regularly. People with colds, sore throats or any contagious diseases must wear masks and minimize visiting times in the hospital.
- To protect patient rights and confidentiality, all family or friends who wish to be informed of patient condition must speak with the doctor in person. No patient status may be disclosed over the phone.
- Under circumstances where no family or authorized person is available but patient is in an emergency situation, immediate treatments will be performed to save the patient’s life.
- Medications should be taken as instructed to prevent adverse events.
- Specific instructions must be followed for quarantined patients.
- Health care insurance card should be easily accessible throughout entire patient admission or observation stay.
- Please notify staff of any medical restrictions due to cultural, religious, or dietary beliefs.
- As regulated by the Taiwan Ministry of Health and Welfare, use of any audio or video recording devices during examinations or treatments must receive prior consent from the performing medical staff.
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3. Regarding the hospital environment:
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